Customer Support
Need a hand with your trading account, placing an order, or a general query about our services? Our customer support team is here to help. Arbitration documents for dispute resolution are available below.
Designated Contact
Mudabbir Jafri
Manager Operation
Office Address
Room 1004, 10th Floor, Al-Rahim Tower, I.I. Chundrigar Road, Karachi-74000, Pakistan
Telephone
(+92 21)-111-159-111
Arbitration
Please go through the following for disputes to be referred for arbitration.
Arbitration Regulations
PDF (opens in a new tab)
Claim Form
PDF (opens in a new tab)
Specimen of Undertaking to be furnished by the investor while applying for arbitration
PDF (opens in a new tab)
Complaints not redressed by Rafi Securities (Private) Limited may be lodged with the SECP (opens in a new tab).
Complaints not redressed by Rafi Securities (Private) Limited may be lodged with the SECP (opens in a new tab).